What we do with the information you give us.
When you purchase something from our online store, we collect the personal information you give us such as your name, address and email address, as part of the buying and selling process. We will not not disclose any of your information to third parties, other than those required to complete your order, such as postal and courier services.
Email marketing (if applicable): with your permission, we may send you emails about our store, new products and other updates. We promise not bombard your inbox with news and offers, but we would like to keep in touch.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Withdrawing my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you. All marketing emails you receive from us will have an option for you to UNSUBSCRIBE from any future contact.
You can also withdraw consent at anytime by contacting us at [email protected] or writing to us at:
Forelock Books, 24 Lower Street, Pulborough, West Sussex. RH20 2BL.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
We will not pass on your details to any third-party for marketing purposes.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Terms & Conditions
Forelock Exchange Policy.
If you have ordered a Forelock Book and find that the recipient already has the book you have ordered, you can request an exchange. Simply return the book in pristine condition, as it was received, to Forelock Books with details of who purchased the book and when and we will send out an alternative book of the same value.